denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_biz2011-05-26 09:08 am
Entry tags:

Dreamwidth Q&A Session

I realized this morning that it has been quite some time, so I figured it would be a good time for another Dreamwidth Q&A session!

Got a question on how the business end of DW works? Curious about the progress on a particular feature? (Although I can probably answer that for you by saying: we're working on paying down our technical debt so that we can move forward on a lot of the planned features; it got to the point where we couldn't progress further without making some aggressive modernization of the existing codebase.) Wondering what an average day in the life of a DW employee is? Got that one question that you've been vaguely wondering about for ages, but never felt like it was "important" enough to make a support request to get the answer on? Want to know if it really is that cool being able to work from home without wearing any pants? (Answer: yes, especially when it's 85 degrees F in my office and the air conditioners won't be delivered and installed for at least another day or two.)

Comment here, and we will answer!

(Just a reminder: you may receive comments or replies from people who know the answer to your question, but aren't officially DW staff. If the person who answers you doesn't have the official "staff" userhead -- [staff profile] -- they are not DW staff. They may be correct -- if they aren't, I will be sure to answer and clear up any misconceptions -- but they are not speaking ex cathedra Dreamwidth, so to speak!)

No question too big, no question too small. There's also previous Q&A sessions and the Business FAQs to browse through!

(Answers may be a bit slow depending on computer woes and additional stuff going on, but we will answer!)
yvi: Kaylee half-smiling, looking very pretty (Default)

[personal profile] yvi 2011-05-26 01:33 pm (UTC)(link)
What is an average day in the life of a DW employee like?

*looks at both [staff profile] denise and [staff profile] fu*

(no subject)

[personal profile] yvi - 2011-05-26 14:10 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-26 21:04 (UTC) - Expand

(no subject)

[personal profile] sporky_rat - 2011-05-26 22:12 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-27 11:47 (UTC) - Expand

(no subject)

[personal profile] sporky_rat - 2011-05-27 14:26 (UTC) - Expand

(no subject)

[personal profile] kyrielle - 2011-05-27 14:36 (UTC) - Expand

(no subject)

[personal profile] pne - 2011-05-27 14:38 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-27 16:00 (UTC) - Expand

(no subject)

[personal profile] pne - 2011-05-26 14:24 (UTC) - Expand

(no subject)

[personal profile] yvi - 2011-05-26 16:35 (UTC) - Expand

(no subject)

[personal profile] asciident - 2011-05-26 17:17 (UTC) - Expand
pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)

[personal profile] pne 2011-05-26 01:39 pm (UTC)(link)
Is Dreamwidth generating enough income to pay Mark and Denise some money? (It wasn't as of the last Q&A session.) Edit: wow, that was a year and a half ago. (Has DW really been around for over two years?!) So I'm assuming the answer is "yes", at least for Denise (since IIRC, Mark is gainfully employed elsewhere?).

I believe it's paying Fu's salary? Anyone else?
Edited (That info was really, really old. Update assumptions.) 2011-05-26 13:43 (UTC)

(no subject)

[personal profile] jeshyr - 2011-05-27 01:43 (UTC) - Expand

(no subject)

[personal profile] arethinn - 2011-05-27 20:37 (UTC) - Expand

(no subject)

[personal profile] sporky_rat - 2011-05-30 12:40 (UTC) - Expand

(no subject)

[personal profile] pne - 2011-05-30 12:49 (UTC) - Expand

(no subject)

[personal profile] pne - 2011-05-30 13:16 (UTC) - Expand

(no subject)

[personal profile] arethinn - 2011-05-31 18:05 (UTC) - Expand
zvi: self-portrait: short, fat, black dyke in bunny slippers (Default)

[personal profile] zvi 2011-05-26 01:57 pm (UTC)(link)
Status updates requested:

Virtual gifts?
Multimedia hosting?
Update page/drafts?

Is the percentage of paid users on track for sustainability?

(no subject)

[personal profile] zvi - 2011-05-26 20:58 (UTC) - Expand

(no subject)

[personal profile] zvi - 2011-05-26 21:29 (UTC) - Expand
donatella: (Default)

Invite codes

[personal profile] donatella 2011-05-26 02:23 pm (UTC)(link)
What is the whole "process" after someone manually requests for additional invite codes?

I ask because I got 3 codes, but it was only 12 days after I originally requested for them.


*EDIT: Also, I just realized it's not in response to my request.. so I'm even more confused now!
Edited 2011-05-26 14:35 (UTC)

Re: Invite codes

[personal profile] matgb - 2011-05-26 16:44 (UTC) - Expand
jae: (dreamwidthgecko)

[personal profile] jae 2011-05-26 02:50 pm (UTC)(link)
Are there any plans to build either a Dreamwidth-specific offsite client for composing posts offline that we can upload later? (I use iJournal, but I can't make filtered posts that way, and I can't upload posts I don't want to crosspost that way.)

Are there any plans to build a dreamwidth iPhone app so that we smartphone types can read and post to dreamwidth easily without having to deal with silly Safari nonsense (and teeny tiny type)?

Thank you!

-J

(no subject)

[personal profile] jae - 2011-05-26 15:42 (UTC) - Expand

(no subject)

[personal profile] cesy - 2011-05-26 17:15 (UTC) - Expand

(no subject)

[personal profile] kitters - 2011-05-26 22:02 (UTC) - Expand

(no subject)

[personal profile] technoshaman - 2011-05-26 23:33 (UTC) - Expand

(no subject)

[personal profile] exor674 - 2011-05-27 02:46 (UTC) - Expand

(no subject)

[personal profile] exor674 - 2011-05-27 02:46 (UTC) - Expand

(no subject)

[personal profile] kitters - 2011-05-28 22:19 (UTC) - Expand

(no subject)

[personal profile] exor674 - 2011-05-27 02:45 (UTC) - Expand

(no subject)

[personal profile] azurelunatic - 2011-05-26 23:59 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-27 16:04 (UTC) - Expand

(no subject)

[personal profile] lovingboth - 2011-05-27 09:11 (UTC) - Expand

(no subject)

[personal profile] aximili - 2011-06-11 21:02 (UTC) - Expand

[personal profile] heather_dev 2011-05-26 03:40 pm (UTC)(link)
I'm working on an open-source Windows desktop DW client, but life keeps getting in the way and progress has been slow going.

The [community profile] dreamword community was created for the project, subscribe/join to be notified of future development news. :)

(no subject)

[personal profile] jae - 2011-05-26 15:41 (UTC) - Expand

(no subject)

[personal profile] adalger - 2011-05-26 20:55 (UTC) - Expand

(no subject)

[personal profile] heather_dev - 2011-05-26 22:25 (UTC) - Expand

(no subject)

[personal profile] heather_dev - 2011-05-26 22:27 (UTC) - Expand

(no subject)

[personal profile] arethinn - 2011-05-27 20:40 (UTC) - Expand

[personal profile] desh 2011-05-26 02:54 pm (UTC)(link)
How much interaction do y'all have with the open source world at large? I know you've gone to occasional conferences, but I mean digitally. In fact, I'm not 100% sure I know what I mean. Is there a CPAN for application-level stuff rather than library-level stuff, and if so, do random non-DW people pitch in on DW code periodically? Do many DW coders pitch into CPAN projects? If so, do they do it specifically for DW, or just for fun?

(no subject)

[personal profile] azurelunatic - 2011-05-27 00:35 (UTC) - Expand

(no subject)

[personal profile] exor674 - 2011-05-27 02:52 (UTC) - Expand
grammarwoman: (Believe in Dreamwidth)

[personal profile] grammarwoman 2011-05-26 05:22 pm (UTC)(link)
I love, love, love the cut expander/retractor function, especially when I'm on my reading list. The fact that there's one on the top AND bottom is such a great example of inclusively simple DW thinking. Bravo!

Do you think the possibility exists that something similar could be applied to comments, such that you could expand comments when you're looking at your reading list?
adalger: Earthrise as seen from the moon, captured on camera by the crew of Apollo 16 (Default)

[personal profile] adalger 2011-05-26 08:57 pm (UTC)(link)
Expanding comments already exists. It's a paid account feature. :)

(no subject)

[personal profile] ninetydegrees - 2011-05-26 21:12 (UTC) - Expand

(no subject)

[personal profile] adalger - 2011-05-26 21:22 (UTC) - Expand

(no subject)

[personal profile] ninetydegrees - 2011-05-26 21:30 (UTC) - Expand

(no subject)

[personal profile] adalger - 2011-05-27 12:32 (UTC) - Expand

(no subject)

[personal profile] grammarwoman - 2011-05-27 14:12 (UTC) - Expand

(no subject)

[personal profile] jumpuphigh - 2011-05-26 22:43 (UTC) - Expand

(no subject)

[personal profile] grammarwoman - 2011-05-27 14:15 (UTC) - Expand

(no subject)

[personal profile] grammarwoman - 2011-05-27 14:15 (UTC) - Expand
forestgreen: charchoil picture: Iason embracing Riki possessively and Riki reluctantly surrendering. Charecters from Ai No Kusabi (Default)

[personal profile] forestgreen 2011-05-26 07:37 pm (UTC)(link)
Are you still planning to offer the feature that will allow to read LJ friends' page without having to leave DW?

You've spoiled me rotten, and nowadays is such a drag to read on LJ. There are so many features (like expand tags) that I miss, but there are still some communities there that I want to check :(
zvi: self-portrait: short, fat, black dyke in bunny slippers (Default)

[personal profile] zvi 2011-05-26 08:03 pm (UTC)(link)
Sad Project News

One of the things we've been trying to accomplish since the open beta launch is the ability to read your offsite friends page/reading lists from other LJ-based sites directly on Dreamwidth itself, along with things like locked posts (assuming you have the credentials to read them, of course). It's been a while since we've given you an update on that one, and there's a reason for that -- the project has had a bunch of setbacks. mark actually had working code, and could have committed it at any point in the past, oh, nine months ... except for some factors that meant the near-certainty that the minute we turned it on, LiveJournal will block our access to their servers.

We have been looking for a way to work around that problem -- rate-limiting our queries, further limiting who got access to the feature, even throwing out all the code Mark had written and starting again from scratch, but nothing we did could get around the fact that if we went ahead with the implementation, we'd be almost guaranteed to be blocked from accessing LJ entirely. That would mean not only no more cross-site reading list, but also no importing, no crossposting, and no syndicated feeds from LiveJournal. The past nine months or so have been full of a lot of behind-the-scenes brainstorming on how we could make things work, since we know how much people have been looking forward to the prospect, but nothing has worked and we've hit the bottom of the barrel on other things we can try.

It is with utmost reluctance that I have to announce that unless something changes drastically in the future, we aren't going to be able to offer the cross-site reading list feature after all. We'd rather keep importing, crossposting, and syndicated feeds (and not offer cross-site reading) than not be able to offer any interaction with LJ at all. We are all incredibly sorry about this -- we genuinely thought we'd be able to do it, but some factors changed after we first announced the project and no matter what we try, we can't work around them.

For those who are looking for something that will let you read offsite content that requires you to identify yourself in order to see locked data, our best suggestion is to download a desktop RSS feedreader that supports HTTP authentication. (I don't know of any online feedreader that will do it, but many desktop ones will.)

We are absolutely going to keep this problem in mind, and if the factors that are keeping us from being able to release this feature ever change, or if LJ implements a better way for their users to access their data through the LJ protocol, we will go back to it in a heartbeat.

12/24/2010 Weekly Update

(no subject)

[personal profile] chris - 2011-05-26 20:37 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-26 21:00 (UTC) - Expand

(no subject)

[personal profile] roadrunnertwice - 2011-05-27 00:05 (UTC) - Expand

(no subject)

[personal profile] exor674 - 2011-05-27 02:56 (UTC) - Expand

(no subject)

[personal profile] zvi - 2011-05-27 03:11 (UTC) - Expand

(no subject)

[personal profile] lapillus - 2011-05-26 20:41 (UTC) - Expand

(no subject)

[personal profile] zvi - 2011-05-26 20:47 (UTC) - Expand

(no subject)

[personal profile] lapillus - 2011-05-27 04:06 (UTC) - Expand

(no subject)

[personal profile] matgb - 2011-05-27 12:19 (UTC) - Expand

(no subject)

[personal profile] jae - 2011-05-26 23:38 (UTC) - Expand

(no subject)

[personal profile] bookfanatic - 2011-05-27 00:59 (UTC) - Expand

(no subject)

[personal profile] jae - 2011-05-27 02:00 (UTC) - Expand

(no subject)

[personal profile] bookfanatic - 2011-05-27 02:53 (UTC) - Expand

(no subject)

[personal profile] pne - 2011-05-27 08:14 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-27 12:05 (UTC) - Expand

(no subject)

[personal profile] pne - 2011-05-27 12:23 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-27 12:59 (UTC) - Expand

(no subject)

[personal profile] jae - 2011-05-27 12:20 (UTC) - Expand

(no subject)

[personal profile] boundbooks - 2011-05-30 15:51 (UTC) - Expand

(no subject)

[personal profile] bookfanatic - 2011-05-30 18:21 (UTC) - Expand

(no subject)

[personal profile] forestgreen - 2011-05-27 20:21 (UTC) - Expand

(no subject)

[personal profile] forestgreen - 2011-05-27 20:19 (UTC) - Expand
chris: (kittens)

[personal profile] chris 2011-05-26 08:42 pm (UTC)(link)
I think you (both singular and plural) are generally pretty awesome, and occasions like this, when you follow up on your commitment to radical transparency, show you at your most awesome.

Is there anything in the Business FAQs that has dramatically changed since when you wrote it? By "dramatically" I refer to deliberate changes in direction of policy, rather than as a result of changes imposed on you against your will by matter of practicalities.

Specifically, now you've been running for two years, is your answer to What if you get tired of running the company? the same now as it was then, and how close are you to the goal that you identified when answering What steps are you taking to ensure continuity of administration?

(no subject)

[personal profile] chris - 2011-05-26 21:56 (UTC) - Expand

(no subject)

[personal profile] chris - 2011-05-28 08:16 (UTC) - Expand

(no subject)

[personal profile] azurelunatic - 2011-05-29 20:13 (UTC) - Expand

(no subject)

[personal profile] lovingboth - 2011-05-27 09:33 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-27 18:09 (UTC) - Expand
watervole: (Default)

[personal profile] watervole 2011-05-26 09:27 pm (UTC)(link)
Nearly a year ago you were talking about a facility to allow several draft messages to be saved. This was a feature I was really looking forward to. What happened to it?
jumpuphigh: Pigeon with text "jumpuphigh" (Default)

[personal profile] jumpuphigh 2011-05-26 10:48 pm (UTC)(link)
I know someone will jump in with a more complete answer but it is still in development. A few versions have been released in the Not-So-Weekly Updates for playing and comments by all users and then [staff profile] fu and whoever else is working on it (sorry person whose name I can't remember!) goes back for tweaking.

(no subject)

[personal profile] poulpette - 2011-05-28 19:05 (UTC) - Expand

(no subject)

[personal profile] jumpuphigh - 2011-05-28 19:54 (UTC) - Expand
kitters: (Default)

[personal profile] kitters 2011-05-26 10:07 pm (UTC)(link)
Any word on a way for last.fm to autofill the music on DW entries? I heard you guys had problems with this in the past, so I was wondering if there were plans for any alternate method.

[personal profile] rho 2011-05-26 11:19 pm (UTC)(link)
If memory serves, that was got rid of for legal reasons rather than technical ones. Basically, in order to have the LastFM music detection on, you had to plaster the page in question with "Powered by LastFM!" or something like that, and it was decided that was ugly and annoying and that it ultimately wasn't worth it.

(no subject)

[personal profile] ein_myria - 2011-05-26 23:24 (UTC) - Expand

(no subject)

[personal profile] kitters - 2011-05-28 22:08 (UTC) - Expand

(no subject)

[personal profile] zvi - 2011-05-26 23:27 (UTC) - Expand

(no subject)

[personal profile] rho - 2011-05-27 01:00 (UTC) - Expand

(no subject)

[personal profile] kitters - 2011-05-28 22:12 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-27 12:16 (UTC) - Expand

(no subject)

[personal profile] kitters - 2011-05-28 22:13 (UTC) - Expand

(no subject)

[personal profile] kitters - 2011-05-28 22:14 (UTC) - Expand
silveradept: Chief Diagonal Pumpkin Non-Hippopotamus Dragony-Thingy-Dingy-Flingy Llewellyn XIX from Ozy and Millie. (Llewellyn himself.)

[personal profile] silveradept 2011-05-27 12:10 am (UTC)(link)
How many entry points are there for the volunteer sphere for Dreamwidth?

F'rex, while we hear regular updates about the code backend (and many thanks for the posting on technical debt and the need to get one's house in order before moving forward with further additions), for someone who doesn't code (and has it ever been explicitly mentioned what kind of coding one would need to help there?), that's not an avenue with which to volunteer.

For someone who, say, works a full-time job and may have additional time commitments on top of that, like family, is there a way that person can volunteer or contribute their limited amount of time to the project doing things that have significance?

I know there's a vibrant community of stylists, coders, testers, and others, but when volunteering projects come up in things like regular newsletters, it always seems like an appeal to someone who has both coding skills and time on their hands. I'm sure there are other avenues, but I don't know if I've seen them promoted all that much.

This may not need an official-DW-hat response, unless there's someone with an official-DW-hat that handles such things, but it would be nice to know if/where something is that says, "If you have just an hour to spare, you can volunteer like this. If you have a day to spare, this will take you about a day's worth of time, etc, etc."

I suspect there's an untapped volume of volunteers out there saying "I'd love to, but I just don't have X." How can they be brought into the fold?
jumpuphigh: Dreamsheep with headset on sitting in front of a computer.  It says "Dreamwidth Support" on it. (_support)

[personal profile] jumpuphigh 2011-05-27 12:16 am (UTC)(link)
There are a ton of things that can be done. Head on over to [site community profile] dw_volunteers, say, "I'm interested in volunteering" and I guarantee a response. :D

I do support and that is something that can be done sporadically by anyone. Anybody can answer a question and have it approved. Here's the link for the queue: http://www.dreamwidth.org/support/help

(no subject)

[personal profile] silveradept - 2011-05-28 13:42 (UTC) - Expand

(no subject)

[personal profile] matgb - 2011-05-27 12:24 (UTC) - Expand

(no subject)

[personal profile] silveradept - 2011-05-28 13:43 (UTC) - Expand

(no subject)

[personal profile] rho - 2011-05-28 01:01 (UTC) - Expand

(no subject)

[personal profile] silveradept - 2011-05-28 13:47 (UTC) - Expand

(no subject)

[personal profile] pauamma - 2011-05-29 14:52 (UTC) - Expand
tyger: Yuuko, burning a feather.  Coloured manga scan. (Yuuko - fire)

[personal profile] tyger 2011-05-27 12:55 am (UTC)(link)
Is there a list of the suggestions from [site community profile] dw_suggestions hanging around somewhere? I've occasionally thought about maybe suggesting something, but I don't follow the comm - though maybe I should do that - and I can't find a list, so I just. Kind of. Don't do anything. ^^;
jumpuphigh: Pigeon with text "jumpuphigh" (Default)

[personal profile] jumpuphigh 2011-05-27 01:28 am (UTC)(link)
Not that I know of but if you look at the tags in that comm (http://dw-suggestions.dreamwidth.org/tag/), you can browse what's been suggested before.

(no subject)

[personal profile] tyger - 2011-05-27 01:33 (UTC) - Expand

(no subject)

[personal profile] foxfirefey - 2011-05-27 04:07 (UTC) - Expand

(no subject)

[personal profile] tyger - 2011-05-27 04:20 (UTC) - Expand

(no subject)

[personal profile] matgb - 2011-05-27 12:27 (UTC) - Expand

(no subject)

[personal profile] tyger - 2011-05-27 12:38 (UTC) - Expand

(no subject)

[personal profile] matgb - 2011-05-27 12:42 (UTC) - Expand

(no subject)

[personal profile] tyger - 2011-05-27 13:05 (UTC) - Expand

(no subject)

[personal profile] tyger - 2011-05-28 07:46 (UTC) - Expand

[personal profile] meretia 2011-05-27 01:45 am (UTC)(link)
I saw a fair few people on my reading list and on "latest things" talking about DW developing a "like" button on posts similar to what Facebook has. Is this actually an idea under discussion/development, or is it just one of those rumors that goes around?
jumpuphigh: Pigeon with text "jumpuphigh" (Default)

[personal profile] jumpuphigh 2011-05-27 02:08 am (UTC)(link)
The discussion is happening here: http://dw-suggestions.dreamwidth.org/532315.html

(no subject)

[personal profile] azurelunatic - 2011-05-29 20:44 (UTC) - Expand
beatrice_otter: Me in red--face not shown (Default)

[personal profile] beatrice_otter 2011-05-27 02:14 am (UTC)(link)
This isn't about business, but I'm too lazy to look up the right place for it, so here goes: why, in the Rich Text posting interface, is the graphic you click to insert a user the LJ userhead instead of the DW userhead? To the uninitiated, that seems like it would be a quick fix.
kareila: (Default)

[personal profile] kareila 2011-05-27 02:58 am (UTC)(link)
The Rich Text Editor is one of those areas of the code where the devs throw up their hands and make ritual warding gestures, but you're right that an image substitution sounds fairly simple. Would you mind submitting that to DW_suggestions?
elfling_eryn: (Default)

[personal profile] elfling_eryn 2011-05-27 05:41 am (UTC)(link)
Will it in the future be possible to pay for points and the like with Paypal?
liv: Stylised sheep with blue, purple, pink horizontal stripes, and teacup brand, dreams of Dreamwidth (sheeeep)

[personal profile] liv 2011-05-27 08:06 am (UTC)(link)
No, unfortunately. Paypal won't work with Dreamwidth unless Dreamwidth agrees to delete content that Paypal consider objectionable. Dreamwidth isn't willing to delete perfectly legal content just because some people are offended, so you have a stalemate. There was loads of discussion when this issue arose early in 2010, but you can get the gist of the argument here: http://dw-news.dreamwidth.org/16590.html
beatrice_otter: Me in red--face not shown (Default)

[personal profile] beatrice_otter 2011-06-03 04:10 pm (UTC)(link)
I have a bug open in support and since it looks like several other people have similar problems, I thought I'd ask here what's going on.

I am not getting all of my DW notifications. I am getting some of them by e-mail, and some in my inbox, but most of the ones I get by e-mail don't show up in my inbox and vice versa, and I can see no pattern to it. And there are some comments on DW that I'm not getting notification of at all, so I just have that page open in a tab so I can be sure to see all comments to it (it's a fic post, and I want to see what people say!) DW is on the whitelist of my e-mail provider, so I know it's not that problem.

I think there are gremlins somewhere in the system.

(no subject)

[personal profile] beatrice_otter - 2011-06-03 17:24 (UTC) - Expand

(no subject)

[personal profile] beatrice_otter - 2011-06-04 03:49 (UTC) - Expand
ninetydegrees: Drawing: a girl's pale face, with a yellow and green stripe over her right eye (Default)

[personal profile] ninetydegrees 2011-06-05 09:19 pm (UTC)(link)
It seems to me account purges are run very irregularly if ever. Am I imagining things? If I'm not, why is that?

(no subject)

[personal profile] ninetydegrees - 2011-06-06 04:27 (UTC) - Expand